Fast implementation - typically installed and operational within half a day
LaserNet Output Management
SMS, EMS & MMS Messaging for Business
Text messaging has huge potential in the business environment.
It’s inexpensive and it can help you communicate with staff, customers and suppliers even when
they are not at their desks.
LaserNet provides the capabilities to send SMS text messages automatically, triggered by the events that occur
on your IT application. For example when a despatch note is printed, a despatch confirmation with the estimated
time of arrival could be automatically sent to your customers production manager.
Moreover, SMS is bi-directional. Replies to SMS messages are automatically converted into email messages and sent
to the relevant person in your organisation for further action. If a structured SMS reply is sent this can be
picked up by LaserNet and posted back to your ERP system.
Immediate Communication Means Faster Reactions
Use LaserNet & SMS for:
Automated, low cost reminders for clients to attend hospital appointments, sales meetings, exhibitions & conferences.
Urgent messages: Order acknowledgements and despatch confirmations, order delayed notices, credit control messages
can also be more effective when sent by SMS, rather than email, post or fax.
To contact customers-suppliers who do not operate from desktops. Farmers, housewives, nurses, doctors, sales people,
retired, HGV drivers are all major market sectors where SMS communication rather than email is preferred.
Maintenance and service reminders. Remind customers by text message that the car or other vital equipment needs
servicing. The advantage with LaserNet SMS is that it is automatic.
Authorise from anywhere: urgent orders, invoices requiring authorisation can all be sent and authorised via
text message.
Travel arrangement changes: flight changes, booking confirmations/changes can all be sent to customers via text.
Service Engineers. All necessary information can be conveyed within the confines of the 160-character maximum
available on a text message, particularly if a series of easy to remember short codes are used. A standard message
could include the type of call out, customer postcode, telephone number, contact point, reported fault and even the
serial number of the machine and the contracted service level.
Overdue accounts: a friendly message can be quickly sent by text reminding third party sales staff of
clients that need to pay.
Keeping in touch with remote workers or self employed contractors. If your staff are on the road, or out of the office,
then it can be difficult to keep in touch with them. Automated texting can be a very useful way of confirming that orders
have been despatched, a sales meeting has been arranged or just a motivating "your nearing a special bonus sales target"
