AutoFORM Proof of Delivery Solution - instantly alerts CRM of missing or claused deliveries
AutoFORM Process Management
Proof of Delivery Processing
The Proof of Delivery Challenge "A Proof of Delivery is as valuable as the Consignment itself - for without it you are
unlikely to be paid"
Logistics is not just about moving cans and boxes. It’s about telling people where their goods went,
when they arrived and who signed for them. In other words providing them with a signed proof of delivery
- on demand.
But manually collecting, processing, filing and storing Proof of Delivery (POD) copies is expensive, in many cases
accounting for up to 5% of total operating costs. However, the most concerning issue is the risk of
POD loss. Most 3PL & 4PL contracts are now based on the understanding that you only get paid for
what you deliver - or more to the point, what you can prove that you have delivered. Just one
missing Proof of Delivery can take hours to find, copy and fax or e-mail to someone who wants an
answer now. This unnecessarily creates tension between your customer service staff and your customer,
not to mention the risk of delayed or non payment. But AutoFORM offers a solution.
AutoFORM POD
AutoFORM POD is a specialist Proof of Delivery Document Processing software solution that works
alongside your accounting and supply chain IT applications.
Within a few minutes of a delivery driver returning to base POD documents can be made available online,
triggering an email or workflow alert to customer services about any missing or claused deliveries.
Appropriate corrective action can then be taken, long before a POD problem becomes a complaint or
payment issue.
Provides proof of delivery processing solutions for all leading ERP, Logistic and Supply Chain
solutions, as well as SAP, PeopleSoft, JD Edwards, Oracle, Geac System21.
More than a scanning solution: Proof of Delivery can be automatically linked with your outgoing
documents such as an invoice, so that they can be viewed, printed or emailed together.
Eliminates a multitude of copying, handling, filing and processing costs.
Makes POD copies available online within minutes of a delivery driver returning to base.
A Proof of Delivery can be viewed from within your CRM solution enabling faster resolution of
invoice and delivery queries.
Potential to arrange for a POD copy to be automatically emailed to the customer as soon as it is
scanned. Alternatively customer services can e-mail fax them on demand.
Potential to provide secure on-line access to allow your customers to retrieve their own POD’s.
Offers optional extensions for vehicle & trailer tracking documentation and purchase invoice processing.
Why use AutoFORM Proof of Delivery?
AutoFORM is tried and trusted by major logistics & supply chain software companies and has evolved from a
long history of successful output & document management software solutions.
Software developed in consultation with experienced logistic & haulier managers.
